These calls run on a sample practice, Riverstone Dental. Nothing is booked and no real confirmation is sent — the appointment times are fixed examples.
Recording a call? Note the time you started it. Every call is saved in the Retell dashboard under Call History, and the timestamp is the quickest way to find the right one and download the audio.
A patient calls after hours with a cracked tooth. Brittany checks for warning signs, offers comfort advice, finds the soonest opening, and takes their details.
“I chipped a tooth and it's hurting pretty bad.”
An existing patient books their six-month cleaning. Brittany pulls up their record, matches their preferred hygienist and time, and flags a concern for the dentist.
“I'm due for a cleaning. Mornings work best for me.”
A prospective patient asks what Invisalign costs. Brittany gives real pricing and financing figures instead of deflecting, then books a free consultation.
“I'm looking into Invisalign. How much does it cost?”